Privacy Policy
Last Updated: 24 January 2026
This Privacy Policy explains how Apex Liquor Store (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of information:
a) Information you provide
- Name
- Billing and delivery address
- Email address and phone number
- Account details (if you create an account)
- Order details and purchase history
- Age verification confirmation (where required)
b) Payment information
Payments are processed by secure third-party payment providers. We do not store full card details. We may receive limited payment information such as the payment method type, the last four digits, and transaction status.
c) Information collected automatically
- IP address and general location (derived from IP)
- Device type, browser type, and operating system
- Pages viewed, time spent on pages, clicks, and referral URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process orders, take payment, and arrange dispatch and delivery
- Verify age/identity where required for alcohol purchases
- Send order updates, respond to enquiries, and provide customer support
- Prevent fraud, unauthorised transactions, and security incidents
- Improve our website, products, and customer experience
- Send marketing messages where you’ve opted in (you can unsubscribe at any time)
3. Cookies & Tracking Technologies
We use cookies and similar technologies to help the site function properly, remember preferences, measure traffic, and improve performance. You can manage cookies through your browser settings (and any cookie controls on our website where available). Disabling cookies may affect site functionality.
4. Sharing Your Information
We may share your information with trusted third parties only when necessary to operate our services, such as:
- Payment processors
- Delivery partners and fulfilment providers
- Age verification services (where applicable)
- Analytics and marketing service providers (where permitted/with consent where required)
- Regulators or authorities where required by law
We do not sell your personal information.
5. Alcohol Purchases & Age Verification
Because we sell alcohol, you must be of legal drinking age to place an order. In British Columbia, alcohol is sold only to customers aged 19+. We may require age verification at checkout and/or on delivery. Deliveries may require valid photo ID and an adult signature.
6. Data Security
We use reasonable administrative, technical, and organisational measures to protect your personal information. However, no online service can guarantee absolute security.
7. Your Rights (Canada)
Depending on your province/territory and applicable privacy laws, you may have rights relating to your personal information, including the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Withdraw consent where we rely on consent (e.g., marketing communications)
- Request information about how your data is used and shared
To make a request, contact us using the details in Section 12.
8. Data Retention
We keep personal information only for as long as needed to fulfil orders, provide services, comply with legal and accounting obligations, and resolve disputes.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Children’s Privacy
Our website is not intended for anyone under the legal drinking age. We do not knowingly collect personal information from individuals under 19 in British Columbia (or under the legal age in their province/territory).
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates take effect once posted on our website.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact:
Apex Liquor Store
Address: 6542 Victoria Dr, Vancouver, BC V5P 3X8, Canada
Email: info@apexliquorstore.ca